PocketTech vs Housecall Pro
Housecall Pro is a solid starter tool. PocketTech goes deeper, with real-time dispatch, diagnostic decision trees, and per-job profitability tracking that Housecall Pro doesn't offer.
When you outgrow the basics
Why teams switch to PocketTech
Real-time dispatch, not just scheduling
Housecall Pro offers scheduling, but PocketTech adds live technician status tracking with WebSocket-powered updates. Know exactly where every tech is, right now.
Diagnostic decision trees
PocketTech includes a visual decision tree builder that guides technicians through complex troubleshooting. This feature doesn't exist in Housecall Pro.
Per-job P&L, not just revenue tracking
Housecall Pro tracks revenue. PocketTech tracks profit, breaking down labor, materials, and overhead per job so you know your true margins.
Custom form builder
Build custom inspection checklists, intake forms, and job-type-specific workflows. Housecall Pro has limited customization for field data capture.
Compliance for when you outgrow basics
Track permits per job, EPA 608 certs, HVAC licenses, and manufacturer certifications with automatic expiry reminders. Housecall Pro doesn't offer permit or credential tracking at any tier.
Feature-by-feature comparison
| Feature | PocketTech | Housecall Pro |
|---|---|---|
| Drag-and-drop scheduling | ✓ | ✓ |
| Real-time technician tracking | ✓ | Limited |
| WebSocket live updates | ✓ | — |
| Digital estimates with e-signatures | ✓ | ✓ |
| Online invoicing | ✓ | ✓ |
| Diagnostic decision trees | ✓ | — |
| Custom form builder | ✓ | Limited |
| P&L reporting per job | ✓ | — |
| Vendor management | ✓ | — |
| Purchase order tracking | ✓ | — |
| Permit tracking per job | ✓ | — |
| EPA 608 & credential expiry alerts | ✓ | — |
| Compliance dashboard | ✓ | — |
| Stripe payment integration | ✓ | ✓ |
| Pricing | $50/seat/mo | From $59/mo |