PocketTech vs ServiceTitan
ServiceTitan is built for enterprise shops with enterprise budgets. PocketTech gives small and mid-size teams the same powerful features at a transparent, per-seat price.
Enterprise power at a price that makes sense
Why teams switch to PocketTech
Transparent pricing from day one
ServiceTitan requires a demo call to see pricing and often locks you into long contracts. PocketTech is $50/seat/month with no hidden fees, no long-term commitment.
Up and running in hours, not weeks
ServiceTitan implementations can take weeks with dedicated onboarding teams. PocketTech is designed for self-service setup — sign up, invite your team, and start dispatching.
Diagnostic decision trees built in
PocketTech includes interactive diagnostic trees that guide technicians through troubleshooting. ServiceTitan offers this only through add-ons or integrations.
Built for the trades, not for investors
PocketTech is purpose-built for HVAC, plumbing, and electrical shops that need reliable tools — not a feature list designed to justify venture capital valuations.
Feature-by-feature comparison
| Feature | PocketTech | ServiceTitan |
|---|---|---|
| Drag-and-drop scheduling | ✓ | ✓ |
| Real-time dispatch board | ✓ | ✓ |
| Digital estimates with e-signatures | ✓ | ✓ |
| Invoicing and payment collection | ✓ | ✓ |
| Diagnostic decision trees | ✓ | Add-on |
| P&L reporting per job | ✓ | ✓ |
| Custom form builder | ✓ | Limited |
| Real-time WebSocket updates | ✓ | — |
| Transparent public pricing | $50/seat/mo | Contact sales |
| No long-term contract | ✓ | — |
| Self-service setup | ✓ | — |
| Vendor & PO management | ✓ | ✓ |