PocketTech vs ServiceTitan
ServiceTitan is built for enterprise shops with enterprise budgets. PocketTech gives small and mid-size teams the same powerful features at a transparent, per-seat price.
Enterprise power at a price that makes sense
Why teams switch to PocketTech
Transparent pricing from day one
ServiceTitan requires a demo call to see pricing and often locks you into long contracts. PocketTech is $50/seat/month with no hidden fees, no long-term commitment.
Up and running in hours, not weeks
ServiceTitan implementations can take weeks with dedicated onboarding teams. PocketTech is designed for self-service setup — sign up, invite your team, and start dispatching.
Diagnostic decision trees built in
PocketTech includes interactive diagnostic trees that guide technicians through troubleshooting. ServiceTitan offers this only through add-ons or integrations.
Built for the trades, not for investors
PocketTech is purpose-built for HVAC, plumbing, and electrical shops that need reliable tools — not a feature list designed to justify venture capital valuations.
Compliance built in, not bolted on
PocketTech tracks every permit on every job and every EPA 608, HVAC license, and manufacturer cert across your team — with 90/30/7-day expiry reminders. ServiceTitan leaves compliance to spreadsheets and third-party add-ons.
Feature-by-feature comparison
| Feature | PocketTech | ServiceTitan |
|---|---|---|
| Drag-and-drop scheduling | ✓ | ✓ |
| Real-time dispatch board | ✓ | ✓ |
| Digital estimates with e-signatures | ✓ | ✓ |
| Invoicing and payment collection | ✓ | ✓ |
| Diagnostic decision trees | ✓ | Add-on |
| P&L reporting per job | ✓ | ✓ |
| Custom form builder | ✓ | Limited |
| Real-time WebSocket updates | ✓ | — |
| Permit tracking per job | ✓ | — |
| EPA 608 & credential expiry alerts | ✓ | — |
| Compliance dashboard | ✓ | — |
| Transparent public pricing | $50/seat/mo | Contact sales |
| No long-term contract | ✓ | — |
| Self-service setup | ✓ | — |
| Vendor & PO management | ✓ | ✓ |