Know where every tech is right now
Real-time technician status tracking, live job progress, and instant communication between the office and field. Dispatch has never been this smooth.
Included in every PocketTech plan — $50/seat/month
Live technician status
Technicians clock in, start jobs, take lunch, and clock out — all from their device. Dispatch sees every status change as it happens.
- Real-time clock-in/out and break tracking
- Live job status updates (en route, on site, complete)
- Automatic time tracking per job for payroll and billing
One-tap job assignment
See who is available, who is closest, and who has the right skills. Assign the job and the tech gets the details instantly.
- Availability and workload visibility at a glance
- Skill-based assignment recommendations
- Instant push notification with full job details
Job progress monitoring
Watch jobs move from scheduled to in-progress to complete. Spot delays early and reassign if needed.
- Kanban-style job board with live status
- Estimated vs. actual time tracking
- Automated customer notifications on tech arrival
Real-Time Dispatch capabilities
Live Dashboard
Real-time overview of all active jobs, technician statuses, and schedule gaps.
Tech Status Tracking
Clock-in, on-site, lunch, travel — every status change is tracked live.
Instant Assignment
One-tap job assignment with instant push notification to the field.
Time Tracking
Automatic time tracking per job for accurate billing and payroll.
Mobile-First
Technicians manage everything from their phone — no extra hardware needed.
WebSocket Updates
Changes push instantly via WebSocket — no page refresh needed.